Our Work at Smart Buy Kitchen SWFL Speaks for Itself
It is a standing point of pride that our work at Smart Buy Kitchen SWFL speaks for itself. Part of how we keep substantial operating costs down is that we do not have to rely on a lot of advertising—not when our satisfied customers help us by spreading the word!
Having testimonials from satisfied customers offers a direct line to future clients about what they can expect. The architectural, design, and building experience Smart Buy Kitchen offers to Southwest Florida (SWFL) is second-to-none. Read for yourself:
I want to compliment all of the staff, installers, and finishers for the work you did in the condo.
The office, staff, and owner were attentive, precise in what to expect, and delivered impeccably.
On the day of installation, the team was on time, professional and extremely dedicated to doing the job correctly.
The cabinets were well constructed and fit flawlessly. The attention to detail and the quality of the finish was excellent. I would recommend Smart Buy Kitchens to anyone and already have.
We long ago learned that when you own the business, no matter how competent you are, potential customers make the decision to work with you based on their experience of you.
From our first interaction on the phone and subsequent meeting, we perceived you to know the full scope of your crafts and to be decent and honorable men. We believe we were right.
We also believe that that trickles down and permeates your entire organizations. Without exception, every single person we encountered through you knew what they were doing, seemed to really care about the job they did, and were lovely to deal with. From Leury and Nikki to Julio, Hugo and Hector, to Brennen and those you referred us to (like Justin at Naples Fan), we found them all to be most adept at their positions while also being thoughtful about how they did their work.
You honored our agreement in time and scope and we are appreciative for this very positive experience.
Thank you to everyone who worked on our behalf. Please do not hesitate to use us as a reference whenever we might be helpful.
Continue to enjoy spinning! See you in January.
~ Jack Bevilacqua and Judith Emanuel
Dear Nikki [Pelier – Kitchen & Bath Designer]:
We would like to take a moment to thank you for the excellent job on our recent kitchen remodel project, and to endorse you for Master Kitchen and Bath Designer certification. Below, are competency strengths exhibited by you throughout our project:
Excellent interpersonal skills
Prompt, thorough follow-up
Detailed, thoughtful approach to determine needs and goals for the project
Goes above and beyond, to keep promised schedules
Team player; cohesive with co-workers and outside suppliers
Strives for 100% customer satisfaction for 100% of projects managed
Design/Build Skill Sets
Exceptional strength in product knowledge; features, benefits and product comparisons
Excellent skill in translating concepts into thoughtful, creative, functional plans
Exceptional skill in development of creative ideas in a logical, practical approach
Manages project from start to finish on-time and within budget
Adept in advisement when something does not work and why, and subsequently, what does work and why
Nikki Pelier is a delight to work with, and extremely talented in design & build for kitchens and baths.
We highly recommend her for certification as a master kitchen and bath designer. Additionally, we would, and have, already recommended Nikki to other potential clients.
Cynthia & William Gianino
Naples FL 34119
To Whom It May Concern:
Please accept this letter as a recommendation on behalf of Mrs. Nikki Pelier, Smart Buy Kitchen SWFL. We engaged Smart Buy Kitchens in January to remodel our 2500 sf condo in Naples, FL. We were introduced to Nikki as our kitchen and bath designer. Within an hour of our first meeting, we knew Nikki was going to be a great person to work with.
She is very hands on, listens to our requests, knows her products thoroughly and has a wealth of experience to bring to the table. She is gifted with having the “eye” for color and design and the ability to be decisive & persuasive without being overpowering. Her professionalism, great personality, and expertise in her product makes her a very capable SBK representative. She visited our condo and had a vision of how our kitchen, dining room and 3.5 bathrooms could look based on our desire for a transitional look.
With her expert guidance and reassurance on cabinetry, tile, colors etc., we moved through the selection process quickly and decisively. She visits the site to ensure measurements and selections will work. If there is a problem, she quickly contacts us, e-mails the issues and provides the solution. We are very excited to see the results of everyone’s hard work when the project is completed. It has been a pleasure to work with her and her colleagues at Smart Buy Kitchen. She is well deserving of obtaining her certification in Kitchen and Bath Design.
Barbara & Bruce Brigham
Naples, FL 34108